A message from our co-founders on covid-19
The rapid progression of covid-19 is an uprecedented situation that has affected all of us. Our number one priority at
Wicked Good Cupcakes is the health and safety of the Wicked Good family and our customers around the world.
Currently, our products will remain available for order online at www.wickedgoodcupcakes.com. We are working closely with federal,
state and local authorities to monitor changes as they happen. We have always, and continue to implement the highest standards of food
production as well as follow all recommendations from the FDA, CDC, WHO and local health authorities regarding appropriate personal sanitation practices.
As you can imagine, we are experiencing a higher than normal call volume to our customer service folks, so we ask you to bear
with us as we try to respond to your inquiries, while making sure our team members remain safe. At this time, if you need to contact us,
we ask that instead of calling or reaching out through social media, please email us at firstname.lastname@example.org. This will allow our team members who are working
remotely to more efficiently respond to your questions.
Due to some restrictions as a result of the COVID-19 outbreak, UPS has suspended their UPS Service Guarantee. For more information,
please visit https://www.ups.com/us/en/service-alerts.page?id=alert1 (opens in new window).
Also, becuase of the increased demand we are experience, some delivery days may not be available. We apologize for any inconvenience,
and appreciate your understanding during these challenging times.
These are unprecedented times. We will get through this together. Stay safe, stay healthy, and help your friends and neighbors through this tough time.
Best to you all,
Tracey & Dani