Shipping Policy
PLEASE NOTE:
Due to increased demand, some delivery days may not be available. We apologize for any inconvenience, and appreciate your understanding during these challenging times.
All orders are shipped via UPS. We ship Monday - Friday excluding holidays. We don't ship or deliver on weekends. During busy times and holidays, we may sell out on certain days and therefore will not offer that shipping day.
After entering the delivery zip code, you'll be see a calendar showing available delivery dates and associated costs. The date you choose should be the date you wish the package to arrive, not the day it will ship.
Delivery availability and costs depend on the following:
- Time of order. Orders placed before 4pm EST are eligible to ship the next business day.
- The zip code you are shipping to.
- Whether or not you're shipping to a residential address or a commercial address (commercial addresses are less expensive).
- The weight or dimension of the package being shipped.
We ship using the following methods:
- Ground (least expensive) - if the package can arrive within 3 days (not counting Saturday and Sunday).
- 3 Day Select
- 2nd Day Air
- Next Day Air
Orders will be scheduled arrive by 7pm on the chosen delivery date. Unfortunately we cannot set a specified delivery time. During the holidays, packages can arrive as late as 10pm.
Costs and shipping methods provided by UPS are based on your chosen arrival date.
Wicked Good Cupcakes® contracts with a third party shipping vendor (UPS) to deliver your package.
As such Wicked Good Cupcakes® can only guarantee that
your order will be ready for shipment on the day shown in your order confirmation. We cannot guarantee the arrival date. Certain circumstances such as weather or address issues can delay the pickup or arrival of your package.
We will be happy to work with you and UPS
to resolve any delays that occur, however, Wicked Good Cupcakes®
cannot refund any part of your order as a result of shipping delays or incorrect deliveries.
Your least expensive shipping option is UPS Ground. The shipping address and requested arrival day will determine if ground shipping is availabe. We will only present ground shipping if UPS estimates your package to arrive to you within 3 calendar days.
The list below is a general guideline of which states we can ship to using UPS Ground and the number of transit days.
| State |
UPS Ground Transit Days |
| Alabama |
2 to 3 days depending on location |
| Colorado |
3 to 4 days depending on location |
| Connecticut |
1 to 2 days depending on location |
| Delaware |
1 to 2 days depending on location |
| Florida |
2 to 3 days depending on location |
| Georgia |
2 to 3 days depending on location |
| Illinois |
2 to 3 days depending on location |
| Indiana |
2 days |
| Iowa |
3 days |
| Kansas |
3 days |
| Kentucky |
2 days |
| Louisiana |
3 to 4 days depending on location |
| Maine |
1 to 2 days depending on location |
| Maryland |
1 to 2 days depending on location |
| Massachusetts |
1 to 2 days depending on location |
| Michigan |
2 to 3 days depending on location |
| Minnesota |
3 to 4 days depending on location |
| Mississippi |
3 to 4 days depending on location |
| Missouri |
2 to 4 days depending on location |
| New Hampshire |
1 to 2 days depending on location |
| New Jersey |
1 to 2 days depending on location |
| New York |
1 to 2 days depending on location |
| North Carolina |
2 days |
| Ohio |
2 days |
| Pennsylvania |
1 to 2 days depending on location |
| Rhode Island |
1 to 2 days depending on location |
| South Carolina |
2 days |
| Tennessee |
2 to 3 days depending on location |
| Texas |
3 to 4 days depending on location |
| Vermont |
1 to 2 days depending on location |
| Virginia |
1 to 2 days depending on location |
| Washington DC |
2 days |
| West Virginia |
2 days |
| Wisconsin |
3 days |
All other states will require express shippping (UPS 3 Day Select, 2 Day Air, or Next Day Air)